Revista Systems CCM

The best Communications Convergence Manager for financial markets

Communications
Convergence Manager
(CCM)


Solving for that age-old problem of linking communication data with transaction enquiry data

How it works!

The Communications Convergence Manager (CCM) captures phone, mobile, email, chat, intercom & hoot, files records and notes and via an intuitive user interface and simple automation allocates them to enquiries or transactions.


RMS Integrate All Communications

Step 1: Integrate all communications

Integrating all communications channels with the CCM and capture, coalesce & normalise all communications channel data by user.

Use our integration components or send your own information to our rest-API.


Step 2: Create and structure enquiries

Human initiated transaction involve some elements of pre-trade workflow - the enquiry phase. The CCM creates standard enquiries and transaction frameworks using bespoke templates which can then be 'traded' or confirmed directly, or using a feedback-loop from the booking system.

All data persists whether traded or not.


Step 3: Allocate records to enquiries or transactions

The user interface is unique to the CCM and allows users link communication records to transactions in real-time.

Automation and learning is used where possible. So for example if you are viewing an enquiry in the CCM and use your intercom, allocation will be automated to this enquiry.

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Let us show you how to enhance productivity, extend your analytics
and reduce ops risk.

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Benefits ...

The benefits of implementing the CCM can be summarised in 3 areas, as follows.

Less Work

Integrating communications systems & channels, automating allocation and acting in real-time dramatically decrease manual work.

Better Compliance

Rebuild transactions in minutes, signal trader surveillance weightings prior to booking, capture trade times and best-ex logging.

Higher Productivity

Less manual work = more time for clients. Extend analytic to team productivity based using productivity dashboards.

Features

Leaving aside design simplicity, the ease of deployment, ownership and use are the main features of the CCM platform. A rest-API and multiple integration options make for fast deployment.

  • Cloud deployment

    The CCM and all its components sit on Azure servers. Deployment options include a private cloud.
  • Very secure

    Payload encryption and a full suite of security measure are deployed to help owners sleep better.
  • Intuitive

    A simple & intuitive system that saves time on compliance related activities.

Get a free demo of the CCM Cloud

Let us you how the CCM can enhance your record keeping,
reduce ops risk and extend your analytics.

Get more information, now.