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Integrating all communications channels with the CCM and capture, coalesce & normalise all communications channel data by user.
Use our integration components or send your own information to our rest-API.
Human initiated transaction involve some elements of pre-trade workflow - the enquiry phase. The CCM creates standard enquiries and transaction frameworks using bespoke templates which can then be 'traded' or confirmed directly, or using a feedback-loop from the booking system.
All data persists whether traded or not.
The user interface is unique to the CCM and allows users link communication records to transactions in real-time.
Automation and learning is used where possible. So for example if you are viewing an enquiry in the CCM and use your intercom, allocation will be automated to this enquiry.
Get more information, now.